1. Purchase protection is running out, but package is still in transit. The delivery date will be extended by 10~30 days, if package is still not delivered, we will return all your money. 2. No tracking information. Please track your package on 17track website after package is shipped out. If there is still no tracking information 7 days later, leave us a message ASAP. 3. Wrong products or wrong quantity. There is a label on the package, please show us the pictures of label and products, if it is our mistake, we will resend you new correct products or return partial money to you. 4. Shipping. All packages will be shipped out in 3 days after payment is confirmed, the delivey time may be delayed due to holiday, bad weather, customs or other conditions, thank you for your understanding. 5. Feedback. Your all five stars positive feedback is appreciated if you are satisfied with our products, please feel free to contact us if you are not satisfied. Thank you! 6. Dispute. It has bad effects on our shop if you open a dispute, please contact us, we will provide best solutions to satisfy you.